What rights does Equifax have to my information?

As a consumer living in New Zealand, you have rights under the Privacy Act 2020 in relation to the access, storage and use of your personal credit information. The Privacy Act promotes and protects consumer privacy.

It has established privacy principles in relation to:

• The collection, use and disclosure by public and private sector agencies, of information relating to consumers.
• The access by each consumer to, and correction of, information relating to them which is held by public and private agencies.

The Privacy Act establishes 12 privacy principles:

• Principles 1,2,3 and 4 relate to the collection of personal information.
• Principles 5 and 9 relate to the storage of personal information.
• Principles 6 and 7 relate to the access and correction of personal information.
• Principles 8 and 10 relate to the use of personal information.
• Principle 11 relates to the disclosure of personal information.
• Principle 12 relates to the use of unique identifiers.

The Credit Reporting Privacy Act 2020 has been issued under the Privacy Act, and provides specific rights in relation to credit information held by Veda as part of our Consumer Credit Reporting Business.

Equifax supports the Code’s approach to promoting fairness, accuracy, and privacy in the practice of credit reporting.

You can find the complete version of the Privacy Code at www.privacy.org.nz and the Privacy Act at www.legislation.govt.nz.

You have certain rights with regard to personal credit information that we hold about you. In particular you can:

• access your own personal credit information
• request incorrect information to be amended or a statement of correction to be added to your credit file
• expect the information to be safely stored, and used by or disclosed only to authorised people