Subscribe to My Credit Alert for:
- Your credit report within 1 business day
- Credit report PLUS your Equifax Score Rating
- See what banks and lenders see
- Directorship details
- Alerts to certain changes on your credit report
- Guard against identity theft
- Two payment options
Identity theft can occur to anyone - at its core, it involves the perpetrator masquerading as someone else in order to steal money or access other personal details.
Yes. You can reduce the chances of credit fraud happening to you.
Equifax has a product called My Credit Alert which may be useful to help detect and prevent identity theft. Identity theft is when a person takes your identity details – such as your name, credit card number, or any other identifying information, without your permission and then uses your identity to obtain credit (i.e. to open accounts, take out loans, buy cars etc.).
My Credit Alert will notify you within 24 hours via email, with details of who is accessing your credit file and the purpose of this access.
Other steps to protect your identity:
- File a report with your local police station.
- Obtain a copy of your credit file to confirm if someone has used your identity.
- Contact the credit providers directly and inform them of the fraudulent activity, otherwise they will hold you liable and responsible for any bad debt incurred. Close any accounts that have been interfered with or opened fraudulently.
- Call and report the matter to each Credit Reporting Agency within New Zealand to notify them so that they can update their records.
Remember, identity theft can happen to anyone.
We recommend you regularly check your credit file. You can manage your credit reporting information throughout the year with My Credit Alert which includes your credit report and credit alerts.
You can find out more about all of our services on our Products page.
My Credit Alert informs you when there is activity on your credit file. This means you can take action to prevent the harm of identity theft in instances where someone else is applying for credit in your name.
The alert service will email you when specific information is added or changed regarding your credit file, this also includes your account repayment history (when this has been reported to us). This can alert you, for example, that someone else may be using your identity to apply for credit (known as "identity theft").
Here is a summary of the details that trigger alert notifications:
- New Addresses
- New Inquiries
- New Payment defaults
- New Judgements
- New Public Notices
- New Insolvencies
- New Directorships
- Specific Payment Default Status changes: Paid, Paying by Installments, Settled, Bankrupt, Scheme of Arrangement, Fraud, Summary Installment Order or No Asset Procedure
- Specific Judgement Status changes: Discharged, Included in Bankruptcy, Paid in Full or Settled
- Specific Insolvency Status changes: Current Bankrupt, Current NAP (No Asset Procedure), Current SIO (Summary Installment Order), Annulled, Automatically Discharged, Discharged or Discharged Early
- New Comprehensive Reporting account is loaded to the bureau, either as new to bureau or a completely new account
- An account status changes from any valid status to any other valid status
- The payment status for the latest reporting month has changed from the payment status held for the prior most recent period
My Credit Alert is available to you with either an annual ($69.95) or monthly ($7.95) subscription. You'll received alerts for the duration of your subscription.
You will also receive a copy of your My Credit Plus report when you subscribe you My Credit Alert, this will be dispatched within one working day.